COOKIE POLICY

1.1. Website means the website of the SelfieDoc service located on the Internet at: https://selfiedoc.online/.

1.2. SelfieDoc Service / Service means the software and hardware system intended for the automated preparation of photos for documents and the creation of final files for the User.

1.3. Operator (within the meaning of Federal Law No. 152-FZ “On Personal Data” of July 27, 2006) means Individual Entrepreneur (IP) Silkina Viktoriia Vladimirovna (Силкина Виктория Владимировна), INN (Taxpayer Identification Number) 632103624730, OGRNIP (Primary State Registration Number of an Individual Entrepreneur) 321631200006480 of June 17, 2021.

1.4. User means a person who uses the Website and/or the Service.

1.5. Cookies / cookie files means small text files or fragments of data that are stored on the User’s device when the User visits the Website.

1.6. Similar technologies means pixels, tags, browser local storage, device identifiers, SDKs, analytics scripts, and other technologies that make it possible to ensure the operation of the Website, analyze traffic, save settings, evaluate advertising effectiveness, and improve the Service.

1.7. Necessary cookies means cookies without which the correct operation of the Website, the personal account, authorization, payment, security, and the core functions of the Service is impossible.

1.8. Analytics cookies means cookies and similar technologies used to analyze Website traffic, User behavior, interface quality, and the performance of the Service.

1.9. Marketing cookies means cookies, pixels, and similar technologies used to evaluate advertising effectiveness, configure advertising campaigns, carry out retargeting, and display advertising messages.

2.1. This Policy forms part of the set of SelfieDoc documents and applies together with:

2.1.1. the SelfieDoc Public Offer Agreement;

2.1.2. the SelfieDoc Personal Data Processing Policy;

2.1.3. the Consent to the Processing of Personal Data and Facial Images;

2.1.4. the Consent to Receive Advertising and Informational Messages, if the User has given such consent.

2.2. Cookies and similar technologies may contain technical data that by themselves may not identify the User but, in combination with other data, may constitute personal data.

2.3. Data obtained through cookies and similar technologies are processed in accordance with the SelfieDoc Personal Data Processing Policy.

2.4. The Operator uses cookies and similar technologies only for the purposes specified in this Policy.

3.1. SelfieDoc may use the following categories of cookies and similar technologies:

3.1.1. necessary cookies;

3.1.2. functional cookies;

3.1.3. analytics cookies;

3.1.4. marketing cookies.

3.2. The specific set of cookies may change depending on the Website functions used, updates to the Service, and the analytics and advertising tools connected.

3.3. The Operator may update the list of cookies and similar technologies used without prior notice to the User, provided that such changes do not worsen the User’s position and do not contradict the legislation of the Russian Federation.

4.1. Necessary cookies are used for the correct operation of the Website and the Service.

4.2. Such cookies may be used for the following purposes:

4.2.1. loading the pages of the Website;

4.2.2. ensuring the operation of the personal account;

4.2.3. authorization of the User;

4.2.4. maintaining the User’s session;

4.2.5. placing an order;

4.2.6. uploading photos;

4.2.7. providing access to the result;

4.2.8. ensuring security;

4.2.9. preventing technical errors and abuse;

4.2.10. making payments;

4.2.11. remembering that cookie settings have been chosen.

4.3. Necessary cookies are not used for advertising targeting.

4.4. Disabling necessary cookies may make it impossible to use the Website, the personal account, photo uploading, order placement, payment, or receipt of the result.

4.5. Necessary cookies may be used without the separate consent of the User, since they are required for the operation of the Website and the provision of the service.

5.1. Functional cookies are used to save the User’s settings and to make the Website more convenient to use.

5.2. Such cookies may be used for the following purposes:

5.2.1. saving the selected interface language;

5.2.2. saving personal account settings;

5.2.3. remembering the selected order parameters;

5.2.4. saving the User’s preferences;

5.2.5. improving the user experience.

5.3. If functional cookies are not strictly necessary for the operation of the Website, they are used subject to the User’s consent, where such consent is required by applicable legislation or by the settings of the Website.

6.1. Analytics cookies and similar technologies are used to analyze the operation of the Website and to improve the quality of the Service.

6.2. SelfieDoc may use the Yandex.Metrica (Яндекс.Метрика) and Webvisor services to collect depersonalized or pseudonymized statistics on visits to the Website and actions of Users.

6.3. Analytics cookies may be used for the following purposes:

6.3.1. counting the number of visitors;

6.3.2. analyzing referral sources;

6.3.3. analyzing the pages visited by Users;

6.3.4. evaluating the usability of the interface;

6.3.5. identifying technical errors;

6.3.6. improving the structure of the Website;

6.3.7. analyzing conversions and the effectiveness of the Service.

6.4. Yandex.Metrica and Webvisor may collect technical data, including the IP address and information about the browser, device, operating system, time of visit, referral source, and actions on the Website.

6.5. Data collected using Yandex.Metrica are used by the Operator for analytics and improvement of the Service.

6.6. Yandex.Metrica and Webvisor are enabled only after the User consents to analytics cookies. The User may refuse analytics cookies in the cookie settings on the Website and may also restrict the collection of analytics data by disabling cookies in the browser settings or by using available analytics-blocking tools.

7.1. Marketing cookies, pixels, and similar technologies are used to evaluate advertising effectiveness and to configure advertising campaigns.

7.2. SelfieDoc may use VK Pixel to analyze advertising effectiveness, evaluate User actions after clicking on advertisements, build audiences, and configure advertising campaigns.

7.3. Marketing technologies may be used for the following purposes:

7.3.1. evaluating the effectiveness of advertisements;

7.3.2. analyzing advertising click-throughs;

7.3.3. configuring advertising audiences;

7.3.4. retargeting;

7.3.5. excluding irrelevant advertising;

7.3.6. improving advertising materials;

7.3.7. measuring conversions.

7.4. VK Pixel may collect technical data about the User’s actions on the Website, including page visits, completion of target actions, and information about the browser, device, and referral source.

7.5. The Operator does not transfer to VK Pixel the User’s uploaded photos, final PDF/JPG/ZIP files, payment data, the content of support requests, or other sensitive data not required for advertising analytics.

7.6. VK Pixel and other marketing cookies and pixels are enabled only after the User consents to marketing cookies.

8.1. When cookies and similar technologies are used, the following data may be processed:

8.1.1. IP address;

8.1.2. User-Agent;

8.1.3. browser type;

8.1.4. device type;

8.1.5. operating system;

8.1.6. screen resolution;

8.1.7. browser language;

8.1.8. date and time of the visit;

8.1.9. addresses of the pages visited;

8.1.10. source of referral to the Website;

8.1.11. actions of the User on the Website;

8.1.12. information about clicks, views, click-throughs, and events;

8.1.13. session identifiers;

8.1.14. information about the selected cookie settings;

8.1.15. information about the banner version and the User’s decision: “accept all”, “necessary only”, or “customize”;

8.1.16. an anonymous browser identifier or a session identifier, if it is used to record consent;

8.1.17. other technical data necessary for the purposes specified in this Policy.

8.2. Cookies are not used to independently obtain the User’s photos, the contents of uploaded files, final PDF/JPG/ZIP files, payment data, or correspondence with support.

8.3. Data obtained through cookies may be matched with account or order data only to the extent necessary for the operation of the Service, analytics, security, performance of the agreement, or protection of the Operator’s rights.

8.4. The User’s choice of cookie settings is recorded not only in the browser’s local storage but also in the Operator’s server-side consent log. Such log may include the selected cookie categories, the date and time of the choice, the IP address, User-Agent, page address, referral source, anonymous browser identifier, session identifier, and user identifier, if the User is signed in.

8.5. The server-side consent log is used to confirm that the settings have been chosen, to comply with the requirements of legislation, to ensure security, to prevent abuse, and to protect the Operator’s rights.

9.1. Third-party services that use their own cookies and similar technologies may be used on the Website.

9.2. Such services may include:

9.2.1. Yandex.Metrica;

9.2.2. Webvisor;

9.2.3. VK Pixel;

9.2.4. the UnitPay payment service;

9.2.5. authorization services;

9.2.6. feedback and support services, including the Talk-Me online chat;

9.2.7. other technical, analytics, or advertising services necessary for the operation of the Website.

9.3. Third-party services may independently determine the procedure for using their cookies in accordance with their own rules and policies.

9.4. The Operator does not fully control the operation of third-party cookies where such cookies are set by the respective third-party services.

9.5. The User may review the data processing rules of the respective third-party services on their official websites.

10.1. The retention period of cookies depends on their type and purpose.

10.2. Session cookies are stored temporarily and are deleted after the browser is closed or the session ends.

10.3. Persistent cookies may be stored on the User’s device for a set period or until they are deleted by the User.

10.4. Cookies used to remember the User’s settings may be stored until the settings are changed or until they are deleted by the User.

10.5. Analytics and marketing cookies may be stored for the periods established by the respective analytics services and advertising platforms.

10.6. The User may delete cookies at any time through the browser settings.

11.1. When the User first visits the Website, a cookie banner may be shown to the User.

11.2. In the cookie banner, the User may consent to the use of cookies and similar technologies.

11.3. The Website may provide the option to choose cookie categories, including:

11.3.1. necessary cookies;

11.3.2. analytics cookies;

11.3.3. marketing cookies.

11.4. The cookie banner offers the options “Accept all” and “Customize”; in the settings window, the User may select individual categories of cookies or the “Necessary only” option.

11.5. The User may manage cookies in the following ways:

11.5.1. through the browser settings;

11.5.2. through the device settings;

11.5.3. through tracker-blocking tools;

11.5.4. through the settings of advertising platforms, if such settings are available;

11.5.5. through the “Cookie settings” link at the bottom of the Website pages, which allows the User to change or withdraw previously selected settings at any time.

11.6. Disabling or deleting cookies may cause certain functions of the Website to work incorrectly, including authorization, the personal account, order placement, payment, and access to the result.

12.1. The User may independently disable or delete cookies in the settings of the browser used.

12.2. Cookie management is usually available in the following browser sections:

12.2.1. “Settings”;

12.2.2. “Privacy”;

12.2.3. “Security”;

12.2.4. “Cookies”;

12.2.5. “Site data”.

12.3. The procedure for disabling cookies depends on the specific browser and device of the User.

12.4. If the User disables cookies completely, certain functions of the Website may become unavailable or work incorrectly.

13.1. Data obtained through cookies and similar technologies may constitute personal data if they make it possible to directly or indirectly identify the User.

13.2. Such data are processed in accordance with Federal Law No. 152-FZ “On Personal Data” of July 27, 2006 and the SelfieDoc Personal Data Processing Policy.

13.3. The User may send the Operator a request regarding the processing of data obtained through cookies to support@selfiedoc.online.

14.1. The User may refuse the use of non-essential cookies.

14.2. Refusal of non-essential cookies should not prevent the use of the core functions of the Website, if such functions do not technically depend on the respective cookies.

14.3. Refusal of necessary cookies may make it impossible to use the Website or certain functions of the Service.

14.4. If the User does not agree to the use of cookies, the User may change the browser settings, refuse non-essential cookies through the “Cookie settings” link on the Website, or stop using the Website.

15.1. The Operator may amend this Cookie Policy unilaterally.

15.2. A new version of the Cookie Policy enters into force upon its publication on the Website, unless a different effective date is specified in the new version.

15.3. The User shall independently monitor changes to this Cookie Policy.

15.4. Continued use of the Website after publication of a new version of the Cookie Policy means that the User has read the new version.

For questions related to the use of cookies and data processing, the User may contact the Operator:

Individual Entrepreneur:

Silkina Viktoriia Vladimirovna (Силкина Виктория Владимировна)

INN: 632103624730

OGRNIP: 321631200006480 of June 17, 2021

Address:

445051, Samara Region, Tolyatti, Frunze St., bldg. 4, office 31 (445051, Самарская обл., г. Тольятти, ул. Фрунзе, д. 4, оф. 31)

Website:

https://selfiedoc.online/

Email:

support@selfiedoc.online